Education quality and quality assurance review
Expertise procedure:
Initial review in AKKORK:
- Submission of the Application for undergoing the expertise procedure
- Conducting a seminar for UNIVERSITY/ACADEMY/INSTITUTE staff on the self-assessment methodics
- Preparation by the University/ academy / institute a self-assessment report and it's submission to AKKORK.
- Creation of the experts panels from the most authoritative specialists from the academic community, employers associations, and students organizations.
- Preparation and conduct of the expert panel visit to the University/ academy / institute
- Preparation of the report by the experts
- Sending of this report to the University/ academy / institute for feedback from the University/ academy / institute.
- Correction of the report (if needed) according to this feedback.
- Submission of the expert's reports to the AKKORK Advisory council.
- If the University/ academy / institute wants to receive not only the review report but AKKORK accreditation, than after Advisory council the reports are submitted to the Accreditation council.
Regular review in AKKORK:
- Submission of the Application for undergoing the expertise procedure
- Conducting a seminar for staff on the self-assessment methodics
- Preparation by the University/ academy / institute a self-assessment report and it's submission to AKKORK, together with report on development and report on previously revealed drawbacks elimination.
- Creation of the experts panels from the most authoritative specialists from the academic community, employers associations, and students organizations.
- Preparation and conduct of the expert panel visit to the university/ academy / institute
- Preparation of the report by the experts
- Sending of this report to the University/ academy / institute for feedback from the university/ academy / institute.
- Correction of the report (if needed) according to this feedback.
- Submission of the expert's reports to the AKKORK Advisory council.
- If the University/ academy / institute want to receive not only the review report but AKKORK accreditation, than after Advisory council the reports are submitted to the Accreditation council.
Criteria for assessment of the learning outcomes and education quality assurance
at the institutional level
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Expertise area |
What is assessed |
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1. Quality of learning outcomes |
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1. |
Quality of learning outcomes at the program level in University/ academy / institute |
Final competences of the graduates on each program taught in the University/ academy / institute. Compliance of the existing learning outcomes at each program of study with the declared by the University/ academy / institute learning outcomes and compliance of the declared learning outcomes with the approved standards and qualifications requirements. |
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2. Education quality assurance |
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1 |
Mission of the University/ academy / institute |
Mission of the University/ academy/ institute; concretization of the mission in the objectives of the University/ academy / institute programs; compliance with the needs of potential consumers of the program; a mechanism to evaluate the extent to which program objectives are reached: mechanism for tracking needs of consumers of the program; the mechanism of periodic reassessment and adjustment of the program objectives. |
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2 |
The quality policy of the education institution and the education quality management system |
Quality Policy; specification of quality policy directions at the level of faculties and departments, i.e. at the program level, the system of education quality management (SEQM); monitoring the quality of each of the individual programs based on assessing the quality of the educational process, academic achievements of students, teaching quality, taking into account the views of students and alumni, teachers and employers The adequacy of the organization and governance structures of the University/ academy / institute in terms of the level of realization of each program; does the organization and governance structures allow to take organizational measures and management decisions that are effective and justified in terms of meeting the key objectives of the program. Direction of policies of the University/ academy / institute in the sphere of structure and content of programs; whether structure and content of the program are adequate to declared objectives; whether they help to achieve the intended learning outcomes. |
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3 |
Resources provision of the program |
Availability of educational, material and technical resources sufficient for the realization of each of the programs of the University/ academy / institute; availability of educational, material and technical resources for students to conduct an self scientific research; development and improvement of educational, material and technical resources |
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4 |
The organization of activity of University/ academy / institute and management of the University/ academy / institute |
Is assessed whether the documents governing the organization of University/ academy / institute include possibility of individual programs realization at the declared by University/ academy / institute level of education quality; is a system for managing University/ academy / institute and its structural divisions sufficient, aimed at assuring the quality of education. |
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5 |
Regional
policy of the University/ academy / institute |
Is estimated comparability of the programs at the branches of the University/ academy / institute, and programs in the main university/ academy / institute on the basis of education quality and quality assurance level. |
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6 |
Economic
sustainability of the University/ academy / institute |
Is estimated does the level of economic sustainability of the University/ academy / institute and its financial stability allows to fulfill the declared by the University/ academy / institute guarantees of education quality. |
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7 |
Education materials provision in the University/ academy / institute |
Is evaluated whether the policy of the University/ academy / institute in the sphere of structure and content of the program, the quality and sufficiency of study materials, usage of educational technologies, the integration into the educational process the results of the research made by the teachers, students, graduate students allow to ensure the realization of the program at the level of quality declared by the University/ academy / institute which corresponds to the approved standards and qualifications requirements. |
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8 |
Teaching staff |
Direction of policies of the University/ academy / institute in the sphere of development of the teaching staff to ensure the provision of the educational process of each of the programs with the teachers; the level of competence and qualifications of teachers; mechanisms and criteria for assessing the qualifications and competences of teachers as when initially accepted to the post, and when re-election to the post of lecturer. |
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9 |
Participation of the employers in the in the education activity of University/ academy / institute |
Direction of policies of the University/ academy / institute in the area of quality assurance at the participation of employers in the education activity of the University/ academy / institute ; the degree of employers influence on improvement the quality of graduates at each of the programs delivered by the University/ academy / institute : the participation of employers in the assessment and development of program content, management of course works and diploma works, lectures and master classes; assessment of diploma works; material and technical, financial support of the University/ academy / institute ; whether the employers invite alumni to work in their companies; whether there is feedback from employers regarding the quality of the learning outcomes of defined programs of the University/ academy / institute. |
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10 |
Participation of the students in the identification of the education process content and organization |
Direction of policies of the University/ academy / institute in the area of quality assurance at the participation of students in determining the content and organization of educational process for each program; the degree of influence of students' on quality of learning for each of the programs taught by the university: weather are taken into account the proposals of the students on the education process organization; do students participate in the management of departments and faculties; do students participate in procedures ensuring the quality of education; whether at the level of the departments and faculties there exists feedback mechanisms with students; whether the opinion of students about the quality of educational resources and academic disciplines is considered . |
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11 |
International
cooperation of University/ academy / institute |
Is assessed whether the international cooperation of the University/ academy / institute is aimed at the development of the mobility of students, graduates and teachers; weather is encouraged their participation in international internships, scientific and educational programs; whether it leads to an increase of the learning outcomes of graduates. |
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12 |
Attractiveness of the education, provided by the University/ academy / institute |
Is evaluated to what extent is attractive to students, graduates and research students education quality declared by the University/ academy / institute, to what extent the quality of the programs provided by the University/ academy / institute meets the educational needs of students, to what extent the expectations of applicants are met while studying on the chosen program at the University/ academy / institute. |
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13 |
Scientific research activity and its results realization in the academic activity |
The influence of research on improving the quality of education for each of the programs implemented by the University/ academy / institute and competence of teachers in the area of the disciplines read by them; creation of an educational environment that supports and intellectually stimulates learning of the students. Using the results of scientific research in the learning process.
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Criteria for assessment of the learning outcomes and education quality assurance at the program level
|
|
Expertise area |
What is assessed |
|
1. Quality of learning outcomes |
||
|
1. |
Quality of learning outcomes at the program level in University/ academy / institute |
Final competences of the graduates on each program taught in the University/ academy / institute. Compliance of the existing learning outcomes at each program of study with the declared by the University/ academy / institute learning outcomes and compliance of the declared learning outcomes with the approved standards and qualifications requirements. |
|
2. Education quality assurance |
||
|
1 |
The education objectives of the program |
Clarity and accuracy of the objectives formulation; concretization of the mission in the objectives of the University/ academy / institute programs; compliance with the needs of potential consumers of the program; a mechanism to evaluate the extent to which program objectives are reached: mechanism for tracking needs of consumers of the program; the mechanism of periodic reassessment and adjustment of the program objectives. |
|
2 |
The structure and content of the program |
Direction of policies of the University/ academy / institute in the sphere of structure and content of programs; whether structure and content of the program are adequate to declared objectives; whether they help to achieve the intended learning outcomes. |
|
3 |
Education materials |
The quality of study and methodical materials; sufficiency of study and methodical materials to support the learning process for each of the disciplines and the program as a whole. |
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4 |
Education program technologies and methods |
Relevance of educational methods and technology to the objectives, tasks and learning outcomes, defined by the curriculum and syllabus of disciplines |
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5 |
Teaching staff |
Direction of policies of the University/ academy / institute in the sphere of development of the teaching staff to ensure the provision of the educational process of each of the programs with the teachers; the level of competence and qualifications of teachers; mechanisms and criteria for assessing the qualifications and competences of teachers as when initially accepted to the post, and when re-election to the post of lecturer. |
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6 |
Scientific research activity and its results realization in the academic activity |
The influence of research on improving the quality of education for each of the programs implemented by the University/ academy / institute and competence of teachers in the area of the disciplines read by them; creation of an educational environment that supports and intellectually stimulates learning of the students. Using the results of scientific research in the learning process. Compliance
with the stated University/ academy / institute research effectiveness with: |
|
7 |
Resources provision of the program |
Availability of educational, material and technical resources sufficient for the realization of each of the programs of the University/ academy / institute; availability of educational, material and technical resources for students to conduct an self scientific research; development and improvement of educational, material and technical resources |
|
8 |
The organization and management of the program realization process
|
Quality Policy; specification of quality policy directions at the level of faculties and departments, i.e. at the program level, the system of education quality management (SEQM); monitoring the quality of each of the individual programs based on assessing the quality of the educational process, academic achievements of students, teaching quality, taking into account the views of students and alumni, teachers and employers The adequacy of the organization and governance structures of the University/ academy / institute in terms of the level of realization of each program; does the organization and governance structures allow to take organizational measures and management decisions that are effective and justified in terms of meeting the key objectives of the program; whether the documents governing the organization of University/ academy / institute include possibility of individual programs realization at the declared by University/ academy / institute level of education quality; is a system for managing University/ academy / institute and its structural divisions sufficient, aimed at assuring the quality of education. |
|
9 |
Participation of the employers in the in the education activity of University/ academy / institute |
Direction of policies of the University/ academy / institute in the area of quality assurance at the participation of employers in the education activity of the University/ academy / institute ; the degree of employers influence on improvement the quality of graduates at each of the programs delivered by the University/ academy / institute : the participation of employers in the assessment and development of program content, management of course works and diploma works, lectures and master classes; assessment of diploma works; material and technical, financial support of the University/ academy / institute ; whether the employers invite alumni to work in their companies; whether there is feedback from employers regarding the quality of the learning outcomes of defined programs of the University/ academy / institute.
|
|
10 |
Participation of the students in the identification of the education process content and organization |
Direction of policies of the University/ academy / institute in the area of quality assurance at the participation of students in determining the content and organization of educational process for each program; the degree of influence of students' on quality of learning for each of the programs taught by the university: weather are taken into account the proposals of the students on the education process organization; do students participate in the management of departments and faculties; do students participate in procedures ensuring the quality of education; whether at the level of the departments and faculties there exists feedback mechanisms with students; whether the opinion of students about the quality of educational resources and academic disciplines is considered . |
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11 |
Student services |
To what extent does the student services support students during the study process and whether it help students to realize their potential and successfully complete the program |
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12 |
Assessment of the University/ academy / institute entrants preparation quality |
The desire of the University/ academy / institute to ensure the quality of education not only due to the level of the educational process organization and the quality of educational resources, but also due to a selection for study the prospective students from among the most qualified applicants. |
External
review of quality assurance is performed by special panels
of certified experts from among the staff of universities
and academic institutions, employers organizations, student
organizations. Independence, impartiality and professionalism of the
experts is guaranteed by internal systems and procedures of
AKKORK.
The best
solution for educational institutions is to cooperate with
AKKORK on the long term basis, in which the program accreditation and
accreditation of the university as a whole could be done on
a regular basis when the term the previous accreditation ends.
AKKORK interaction with
educational institutions on a regular basis helps universities/academies/institutes to
continually improve their operations and comply with European
standards. In accordance with the principles of the Bologna Declaration assessment of
education quality is dynamic, not static. It is continuous
process. AKKORK recommends to undergo the procedure of assessing
the education quality on a regular basis, as it allows an
institution to timely detect and remove bottlenecks in the learning
outcomes quality provision, the effectiveness of
management and educational processes. With regular interaction
with the university / academy/ institute
AKKORK can take into account the progress made by the
university / academy/ institute in order to improve the
quality of education, reflect the emerging positive trends, have a
more complete picture of the educational programs realization, the
development of the education quality
management system (SEQM).
